How do I renew my Prescription? PDF Print E-mail

You can order your repeat prescription by coming into the surgery and handing your tear-off slip in at reception making sure that a tick is placed next to the items that you require. All prescriptions ordered will be ready for collection after 2.00pm, 2 working days later. This means that if you place your order on Monday it will be ready on Wednesday after 2.00pm.

Prescriptions ordered on Friday will be ready after 2.00pm on Tuesday. When ordered the day before a Bank Holiday, collection will be after 2.00pm the second day of re-opening.

Anthing ordered when the surgery is closed, will be ready for collection after 2.00pm, 2 working days from the date the practice re-opens.

You can also post a prescription request to us, again ticking the items that are needed. If you enclose a stamped address envelope we will return the signed prescription to you, however, we cannot be held responsible for any delays with the postal service, so remember to allow yourself enough time when ordering, to guarantee that you will not run out of medication.

Prescriptions can also be ordered via the website but the 2 working day collection rule will still apply.

PLEASE NOTE:

As the number of patients on medication increases, so does the demand for repeat prescriptions.  On an average day the Practice receives over 250 phone calls either requesting or querying prescriptions.  The high number of calls takes up phone lines and occupies staff preventing them from being available to do other tasks.

As from 1st December 2011 we will no longer be able to accept requests for repeat medication over the telephone.  There are however still a number of options available to you to obtain your medication.

*  You can hand your prescriptions in at the surgery.

* You can post your prescriptions to us and if you include a self addressed envelope we will post them back to you.

* You can ask your pharmacist if they can organise a repeat ordering service.

* As from 1st November 2011 you can register at the surgery to be able to order your medication on line.

Please remember to allow sufficient time (2 working days) for your prescription to be prepared.

Thank you for your co-operation in this matter.

 

Order online.

 
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