Queens Park Medical Centre, Farrer Street, Stockton-on-Tees, Cleveland, TS18 2AWTel: 01642 618170
Repeat prescriptions are regular medicines that you can order sometimes without having to see your GP each time.
All prescriptions take TWO working days excluding bank holidays. For example prescriptions ordered within the surgeries opening times on a Friday will be ready after 2pm on Tuesday. When prescriptions are ordered the day before a Bank Holiday, collection will be after 2pm the second day of re-opening. Anything ordered when the surgery is closed will be ready for collection after 2pm two working days from the date the practice re-opens.
There are a number of ways to order your medications:
We strongly recommend you use the online service, to register for this please come into the surgery with photographic identification and The Reception Team will provide you with your username and password to be able to log on.
Through the new 'NHS App' this will allow you to order repeat prescriptions, check your symptoms, book and manage appointments at the surgery, view your medical record securely, register for organ donation and choose how the NHS uses your data. For more information please visit www.nhs.uk/nhsapp
Using the white tear off slip of your repeat prescription identifying which medication you require or alternatively use one of our order forms available from reception.
Via post, you can also post a prescription request to the surgery, again ticking the items that are needed. If you enclose a stamped address envelope we will return the signed prescription to you however, we cannot be held responsible for any delays with the postal service so remember to allow yourself enough time when ordering to guarantee that you will not run out of medication.
At times your medication may need to be reviewed by our practice pharmacist or a GP meaning you may need to book an appointment before medication is prescribed or they may leave a message for you so please keep this in mind.
The surgery offers eRD (Electronic Repeat Dispensing) service which means we can send a batch of certain repeatable prescriptions to your nominated pharmacy for you to collect every month or two, this saves you from coming to the surgery to order your medication each month. To set this up please contact The Prescribing Team at the surgery or if you would like more information please click here
NHS England has calculated it currently spends £136 million on prescriptions for medicines, such as paracetamol, which can be bought from a pharmacy or supermarket and has advised GP's and nurses that they should no longer issue prescriptions for these medicines used to treat a range of minor health conditions. Please see our self-help page for further advice on treating minor illness.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
If you will need to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.00, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
PPC telephone advice line: 0300 330 134
Buy or renew a PPC online
There is further information about prescription exemptions and fees on the NHS website
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