Ordering your prescription

There are a number of different ways to order your prescription during the current COVID-19 outbreak.

  • Through the 'NHS App' this will allow you to order repeat prescriptions, check your symptoms, view your medical record securely, register for organ donation and choose how the NHS uses your data. For more information please visit www.nhs.uk/nhsapp
  • 'SystmOnline', if you are already registered with the 'SystmOnline' service please utilise the medications page and order your medication through this system.
  • Using the post box located on the outside of our building just by the main reception entrance. Please where possible use the white tear off slip from your repeat prescription clearly identifying which medication it is you require. If you do no have the white tear off slip simply write down your Name, Date of Birth and which medication you require on a piece of paper and post it into the post-box on the outside of our building.
  • You can post in your prescription request to the surgery and we can then send your prescription electronically to your nominated pharmacy or if you would like us to send it back to you please provide a stamped addressed envelope.
  • As a last resort we can accept prescription requests over the telephone in exceptional circumstances. However please note this is not something we have the capacity to do for patients routinely. We are under extreme pressures at the moment but we can do this as a one off in good faith but for your next prescription request please try and arrange for one of the above options.

The surgery offers eRD (Electronic Repeat Dispensing) service which means we can send a batch of certain repeatable prescriptions to your nominated pharmacy for you to collect every month or two, this saves you from coming to the surgery to order your medication each month. To set this up please contact The Prescribing Team at the surgery or if you would like more information please click here

NHS England has calculated it currently spends £136 million on prescriptions for medicines, such as paracetamol, which can be bought from a pharmacy or supermarket and has advised GP's and nurses that they should no longer issue prescriptions for these medicines used to treat a range of minor health conditions. Please see our self-help page for further advice on treating minor illness.

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